Shipping policy

Effective Date: June 2025

At CharmNetworkMarketing, we’re dedicated to getting your products to you as quickly, reliably, and affordably as possibleβ€”whether you're planning ahead or need something fast. Below is everything you need to know about how we ship, where we ship, and what to expect.

Shipping Destinations

We currently ship to the following countries:

Europe

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom

North America

United States (excluding APOs/MPOs), Canada

Other Regions

Cyprus, Gibraltar, Greenland, Israel, Liechtenstein, Luxembourg, Malta, Monaco

Shipping Methods & Delivery Times

Shipping speeds include both production and delivery times. Orders placed after 6:00 PM ET are processed the following business day.

Shipping Option

Estimated Delivery

Economy

As soon as 8 business days*

Standard

As soon as 6 business days*

Express

As soon as 3 business days*

Rush

2 business days* (eligible items only)

*Estimated times include production. Some products may take longer.

Shipping Costs & Free Shipping

Shipping costs are calculated based on your order and delivery address. Final fees are shown at checkout.

  • Free Economy Shipping is available on U.S. orders over $100 (excluding Alaska, Hawaii, and Puerto Rico).

Β High-Volume Order Surcharge

Extra shipping fees apply for large-quantity orders:

  • Flyers: 5,000+
  • Brochures: 5,000+
  • Presentation Folders: 2,000+
  • Yard Signs: 200+
  • Posters: 200+
  • Mailer/Shipping Boxes: 48+

Final cost is shown at checkout.

International Shipping Info

  • Available to: Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, Greece, Ireland, Iceland, Italy, Netherlands, Norway, Poland, Portugal, Sweden, UK
  • Delivery speeds:
    • Economy: 8 business days
    • Standard: 6 business days

Alaska, Hawaii, and Puerto Rico Shipping

  • Economy: 8 business days
  • Standard: 6 business days
  • Express: 3 business days
    Rush is currently unavailable for these regions.

Frequently Asked Questions (FAQs)

1. Do shipping times include production?
Yes. All delivery estimates include both production and shipping time.

2. Do you offer expedited shipping?
Yes. Rush (2 business days) is available for select products and destinations. Availability is shown during checkout.

3. Are shipping times guaranteed?
Yes. You’ll see a promised delivery date at checkout. If your order doesn’t arrive on time, contact us for support.

4. Do you offer free shipping?
Yes. Free shipping is available within the continental U.S. on orders over $100. ProAdvantage Premium customers enjoy free shipping on orders over $60.

5. Will I receive tracking information?
Yes. You’ll receive a shipment confirmation email with tracking details, and you can view updates in your Order History.

6. Which carriers do you use?
We use USPS, UPS, FedEx, and local carriers, depending on product, location, and shipping speed.

7. Can I use my own shipping provider?
No. Due to our production process, we can’t accommodate custom shipping requests.

8. Do you ship internationally?
Yes. See the international destinations listed above. Not all products are eligible for international shipping.

9. My package hasn’t arrived today. What should I do?
Wait until 8 PM local time. If it still hasn’t arrived, check tracking in your Order History or contact us.

10. What if my package is returned to sender?
Contact us. We’ll help get it re-shipped or refunded as appropriate.